Return Work Order to IFS/Work Order Management

Explanation

This activity is used to return a work order to IFS/Work Order Management. When you create a new work order on the mobile device or finish a work order assigned to you, you can choose to return it to the server. This activity describes the process for returning a completed work order. Returning a new work order is performed as part of the creation process. For more information on returning a new work order, refer the Create a Work Order on the Mobile Device activity.

The work order will be returned during synchronization.

Prerequisites

• The work order should exist on the mobile device running IFS Mobile Work Order.
• The work order should be in the Work Done status.

System Effects

• The work order is returned to IFS/Work Order Management during synchronization, where you can continue the work order flow, i.e., authorize work order transactions and finish the work order.
• The work order can be viewed in the relevant work order windows, such as, Active Work Orders, Prepare Work Order, Report In Work Order or Report In Route. The Transferred to Mobile check box is cleared for the work order.

Window

The mobile device on which IFS Mobile Work Order is installed.

Related Window Descriptions

Refer the help for IFS Mobile Work Order on your device.

Procedure

1. On the Home Screen, tap Work Orders.
2. Tap on the the work order you wish to return.
3. Tap Return.